Privacy Policy

Last Updated: 21 October 2026

The Mortal Kali (“we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit themortalkali.com, book a session, purchase a program, enrol in a course or contact us.

By using the website, you acknowledge this policy. Where consent is required by law, we will seek it as appropriate.

1. Information We May Collect

Depending on how you use the website, we may collect the following categories of information:

Personal and contact information

Name and the contact details you provide.
Information submitted through contact, booking, registration or enquiry forms.

Booking and purchase information

Services, sessions, programs, courses or workshops you purchase or enquire about.
Order references, booking details, payment status and relevant transaction records.

Account and course information

Account details required to access the website or learning platform.
Course enrolment, access and progress information where the platform provides it.

Messages you send us

The contents of enquiries, feedback, support requests or other communications you choose to submit.

Technical information

Information such as browser type, device information, IP address, website usage and cookies, where collected by the website, hosting provider or relevant tools.

Please avoid submitting sensitive personal information unless it is genuinely necessary for your enquiry. We do not ask you to provide payment passwords, PINs or one-time passwords.

2. How We Use Your Information

We may use personal information to:

Respond to enquiries and customer support requests.
Manage appointments, bookings, course registrations and purchases.
Process payments and maintain transaction records.
Provide access to purchased services, courses and materials.
Communicate important booking, payment, service or policy updates.
Maintain website security, prevent misuse and troubleshoot technical issues.
Improve our website, services and user experience.
Meet legal, regulatory, accounting and record-keeping obligations.
Send promotional communications where permitted by law and, where required, with your consent.

You can request that promotional communications stop. This does not prevent us from sending essential service or transaction-related messages where necessary.

3. Payments

Payments made through the website may be processed by third-party payment providers. Payment details may be collected and handled directly by the relevant provider under its own terms and privacy policy.

We may receive limited transaction information, such as payment status, transaction reference and amount, to confirm purchases and manage refunds. We do not intend to collect or store your full payment card credentials or payment passwords through this policy.

Please review the privacy and security information provided by the payment provider used at checkout.

4. Cookies and Similar Technologies

The website, hosting services or third-party tools may use cookies and similar technologies to support essential website functions, maintain sessions, remember preferences, analyse traffic or improve performance.

You may be able to manage cookies through your browser settings or any cookie controls provided on the website. Disabling certain cookies may affect website features, login functions or checkout.

Where required by applicable law, we will provide appropriate notice and obtain consent for non-essential cookies or similar technologies.

5. When We Share Information

We do not intend to sell your personal information as part of our ordinary business operations.

We may share relevant information with trusted service providers where necessary to operate the website and deliver services, including:

Website hosting and technical support providers.
Payment processors and transaction service providers.
Booking, communication and customer support tools.
Online learning or course platforms.
Website analytics, security and maintenance providers.
Professional advisers, auditors or authorities where reasonably necessary.

Service providers may process information on our behalf or independently under their own privacy terms. We aim to use information only as reasonably necessary for the relevant purpose.

We may also disclose information where required by law, to respond to lawful requests, to protect rights and safety, or in connection with a legitimate business reorganisation, subject to applicable law.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including delivering services, maintaining booking and payment records, resolving disputes, protecting the website and meeting legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer needed, we will take reasonable steps to delete it, anonymise it or otherwise handle it in accordance with applicable law.

7. Data Security

We take reasonable measures designed to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and for notifying us if you suspect unauthorised use of your account.

8. Your Privacy Rights and Choices

Depending on applicable law, you may have rights to request access to, correction of or deletion of certain personal information, withdraw consent where processing is based on consent, or raise an objection or grievance regarding the handling of your information.

These rights may be subject to legal obligations, record-retention requirements and other lawful exceptions.

To make a privacy request, please use our Contact Us page. We may need to verify your identity and clarify the request before taking action.

9. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children in circumstances where parental consent or other legal requirements have not been met.

If you believe a child has provided personal information inappropriately, please contact us through our Contact Us page so that we can review the matter and take appropriate action.

10. Third-Party Websites and Platforms

Our website may link to external websites or use third-party services, including payment and learning platforms. We do not control the privacy practices of independent third parties.

When you visit an external website or use a third-party service, please review its own privacy policy and terms.

11. Updates to This Privacy Policy

We may update this Privacy Policy when our practices, services or legal requirements change. The revised version will be published on this page with an updated “Last Updated” date.

12. Contact and Privacy Requests

For questions, privacy requests or concerns about how your information is handled, please visit our Contact Us page.

The Mortal Kali
Website: https://themortalkali.com